The access and use of this website www.accuabanho.pt, hereinafter referred to as the website, confers the condition of user to the visitor of the same.
IDENTIFICATION OF THE OWNER OF THIS WEBSITE
Fernando M.A. Barbosa, Unipessoal Ltd, headquartered at Rua da Rosende, No. 1664, Poiares, 4990-683 Ponte de Lima, registered in the Commercial Register of Viana do Castelo under its single registration and VAT No. 506680398, hereinafter ACCUA BANHO, is the legitimate owner and consequently responsible for the website and as such undertakes to ensure the privacy of the personal data of its users in line with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (RGPD).
1.1 Personal data shall mean information, of any nature and medium, including sound and image, concerning an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity.
1.2 By cookies we mean the temporary registration of small text files that a website, when visited by the user, places on his computer or mobile device through the internet browser. The placement of cookies will help the website to recognize your device the next time you visit.
2. CONTROLLER AND NATIONAL SUPERVISORY AUTHORITY
2.1 ACCUA BANHO is the entity responsible for collecting and processing users' personal data, namely the categories of data collected, how it is processed and the purposes for which it is used.
2.2 The Portuguese supervisory authority is the National Commission for Data Protection (CNPD): Avenida Don Carlos I, nº134 1st Floor, 1200-651 Lisbon, email firstname.lastname@example.org
3. PERSONAL DATA COLLECTED AND PURPOSES
3.1 During access to the website, as well as during its navigability, a set of computer data is automatically collected. The collection of this data has purely technical purposes, such as connection configuration, system security, technical administration of the network and optimization of our site. The data we refer to are as follows:
3.1.1. IP address of the requesting processor;
3.1.2. geographic location information
3.1.3. information about your visits to and use of this website, including length of visit, page views and navigation paths of the website;
3.1.4. date and time of access
3.1.5. name and url of the downloaded file;
3.1.6. 3.1.6. volume of transmitted data
3.1.7. status information of the download, namely its conclusion
3.1.8. Identification data of the browser software and operating system;
3.1.9. the web site from which you accessed our web site
3.1.10. Word you used to search about our website;
3.1.11. Name of the Internet service provider.
Before disclosing another person's personal information, you must obtain that person's consent to the disclosure and processing of that personal information in accordance with this policy.
3.2 During your visit to the website, ACCUA BANHO may collect personal data from you (e.g., name, e-mail and contact number when filling out the contact form).
3.3 To fill out the contact form on the contact page, you are required to provide your name, e-mail and subject. You are also provided with a dialog box called message in which you can leave more information containing other personal data.
3.4 ACCUA BANHO may make available the possibility of subscribing to a free newsletter service to visitors to its website. The purpose of this service is to bring to the attention of its subscribers, relevant information within the areas of interest covered by the services provided by ACCUA BANHO. To take advantage of this service you must provide your e-mail address. You may cancel your subscription to the newsletter service at any time by following the instructions at the bottom of each newsletter.
3.5. The personal information sent to us through our website will be used for the purposes specified in this policy. Thus, we may use your personal information for the following:
3.5.1. to relate to you commercially;
3.5.2. personalize the website;
3.5.3. enable you to use the services available on our website
3.5.4. send statements, invoices and payment reminders to partners;
3.5.5. send email notifications that have been requested by users;
3.5.6. deal with complaints made by users in connection with our website;
3.5.7. keeping our website secure and avoiding fraud;
3.7. The user guarantees that the personal data provided to ACCUA BANHO are true and becomes responsible for communicating any changes in them.
4. RETENTION PERIOD OF YOUR DATA
The user's personal data will be kept for the time required to meet legal obligations. In the absence of a specific legal requirement, the user's personal data will be stored and kept for 12 years after the user's last change, update or interaction with ACCUA BANHO. After this period, they will be deleted.
5. STORAGE OF YOUR PERSONAL DATA
The personal data collected and processed by ACCUA BANHO is stored in servers with limited access, monitored and controlled, located in facilities dedicated for this purpose, namely certified datacenters.
6. TRANSFERS OF YOUR DATA TO OTHER ENTITIES
The provision of certain services by ACCUA BANHO may involve the transfer of your data to other entities, even if they are located outside Portugal. Should this situation arise, ACCUA BANHO, with your consent through this policy, will strictly comply with the applicable legal provisions, namely as regards the determination of the appropriateness of transferring data to a given country with respect to the protection of personal data and the requirements applicable to such transfers.
7. DATA SECURITY AND CONFIDENTIALITY
ACCUA BANHO's commitment and objective is to ensure the quality and integrity of the information provided by website users. To this end, it has implemented the necessary measures, both at technological and organizational levels, in order to keep information secure, namely, authentication systems / access control (login and password), use of firewall and intrusion detection systems, recording of actions taken by ACCUA BANHO's employees on personal data of website users.
9. DATA SUBJECTS' RIGHTS
In accordance with the legislation in force, you have the right to access and rectify your data, as well as the right to request that it be deleted, oppose its processing and obtain its limitation or portability to the extent applicable. You may also object to your data being used for the purpose of creating your customer profile; in this case, you will not be able to benefit from personalized offers or services. In addition, you may at any time request to stop receiving communications from us for marketing and advertising purposes.
These rights can be exercised by contacting ACCUA BANHO directly.
By mail: Rua da Rosende Nº 1664, Poiares, Nº4990-683, Ponte de Lima.
By e-mail: email@example.com
10. LINK TO SOCIAL NETWORKS
We allow the connection to social networks, but we are not responsible for their privacy and security policies, nor are we responsible for the processing of data after its connection to social networks.
In the case of links to websites, applications or systems external to ACCUA BANHO, these are subject to their own privacy policies. These networks may record information about user activities on the Internet, including on our website.
We recommend the analysis of the conditions of use and privacy policies of these social networks, in order to know exactly how they use users' personal data, as well as the procedure to delete or limit the processing of such data.
11. APPLICABLE LAW
In case of controversy or claim of any nature related to this website, Portuguese law shall apply, regardless of any applicable conflict of laws.
The consumer alternative dispute resolution (ADR) entities are the entities authorized to carry out mediation, conciliation and arbitration of consumer disputes in Portugal that are registered on the list of ADR entities provided for by Law 144/2015.
You may also appeal to the European Commission, through Regulation (EU) n. No. 524/2013 of the european parliament and of the council, of 21 may 2013, facilitated by the rll platform for alternative dispute resolution between consumers and traders concerning online sales or service contracts, designated at https://www.accuabanho.pt/dispute-resolution.
Last revision of this document: March 5, 2023.