Privacy Policy
INTRODUCTION
This privacy
protection policy, treatment of personal data, and use of cookies is for us a
fundamental commitment to all those who interact with our company.
We therefore
advise you to read this document, which represents our privacy policy, because
we want you to be aware of and understand how we treat the information you make
available while you browse our website.
The access and
use of this website www.accuabanho.pt, hereinafter referred to as
the website, confers the condition of user to the visitor of the same.
IDENTIFICATION
OF THE OWNER OF THIS WEBSITE
Fernando M.A.
Barbosa, Unipessoal Ltd, headquartered at Rua da Rosende, No. 1664, Poiares,
4990-683 Ponte de Lima, registered in the Commercial Register of Viana do
Castelo under its single registration and VAT No. 506680398, hereinafter ACCUA
BANHO, is the legitimate owner and consequently responsible for the website and
as such undertakes to ensure the privacy of the personal data of its users in
line with the provisions of Regulation (EU) 2016/679 of the European Parliament
and of the Council of 27 April 2016 on the protection of individuals with
regard to the processing of personal data and on the free movement of such data
(RGPD).
1. DEFINITION
1.1 Personal
data shall mean information, of any nature and medium, including sound and
image, concerning an identified or identifiable natural person. An identifiable
person is one who can be identified, directly or indirectly, in particular by
reference to an identification number or to one or more factors specific to his
or her physical, physiological, mental, economic, cultural or social identity.
1.2 By cookies
we mean the temporary registration of small text files that a website, when
visited by the user, places on his computer or mobile device through the
internet browser. The placement of cookies will help the website to recognize
your device the next time you visit.
2. CONTROLLER
AND NATIONAL SUPERVISORY AUTHORITY
2.1 ACCUA BANHO
is the entity responsible for collecting and processing users' personal data,
namely the categories of data collected, how it is processed and the purposes
for which it is used.
2.2 The
Portuguese supervisory authority is the National Commission for Data Protection
(CNPD): Avenida Don Carlos I, nº134 1st Floor, 1200-651 Lisbon, email
geral@cnpd.pt
3. PERSONAL
DATA COLLECTED AND PURPOSES
3.1 During
access to the website, as well as during its navigability, a set of computer
data is automatically collected. The collection of this data has purely
technical purposes, such as connection configuration, system security,
technical administration of the network and optimization of our site. The data
we refer to are as follows:
3.1.1. IP address of the requesting processor;
3.1.2. geographic location information
3.1.3. information about your visits to and use of this website, including
length of visit, page views and navigation paths of the website;
3.1.4. date and time of access
3.1.5. name and url of the downloaded file;
3.1.6. 3.1.6. volume of transmitted data
3.1.7. status information of the download, namely its conclusion
3.1.8. Identification data of the browser software and operating system;
3.1.9. the web site from which you accessed our web site
3.1.10. Word you used to search about our website;
3.1.11. Name of the Internet service provider.
Before
disclosing another person's personal information, you must obtain that person's
consent to the disclosure and processing of that personal information in
accordance with this policy.
3.2 During your
visit to the website, ACCUA BANHO may collect personal data from you (e.g.,
name, e-mail and contact number when filling out the contact form).
3.3 To fill out
the contact form on the contact page, you are required to provide your name,
e-mail and subject. You are also provided with a dialog box called message in
which you can leave more information containing other personal data.
3.4 ACCUA BANHO
may make available the possibility of subscribing to a free newsletter service
to visitors to its website. The purpose of this service is to bring to the
attention of its subscribers, relevant information within the areas of interest
covered by the services provided by ACCUA BANHO. To take advantage of this
service you must provide your e-mail address. You may cancel your subscription
to the newsletter service at any time by following the instructions at the
bottom of each newsletter.
3.5. The
personal information sent to us through our website will be used for the
purposes specified in this policy. Thus, we may use your personal information
for the following:
3.5.1. to relate to you commercially;
3.5.2. personalize the website;
3.5.3. enable you to use the services available on our website
3.5.4. send statements, invoices and payment reminders to partners;
3.5.5. send email notifications that have been requested by users;
3.5.6. deal with complaints made by users in connection with our website;
3.5.7. keeping our website secure and avoiding fraud;
3.6. By using
ACCUA BANHO's website, you agree to accept this Privacy Policy, as explained in
this section of the website. If you do not accept the terms of this Privacy
Policy, we ask you not to provide any personal data through this website to
ACCUA BANHO.
3.7. The user
guarantees that the personal data provided to ACCUA BANHO are true and becomes
responsible for communicating any changes in them.
4. RETENTION
PERIOD OF YOUR DATA
The user's
personal data will be kept for the time required to meet legal obligations. In
the absence of a specific legal requirement, the user's personal data will be
stored and kept for 12 years after the user's last change, update or
interaction with ACCUA BANHO. After this period, they will be deleted.
5. STORAGE OF
YOUR PERSONAL DATA
The personal
data collected and processed by ACCUA BANHO is stored in servers with limited
access, monitored and controlled, located in facilities dedicated for this
purpose, namely certified datacenters.
6. TRANSFERS OF
YOUR DATA TO OTHER ENTITIES
The provision
of certain services by ACCUA BANHO may involve the transfer of your data to
other entities, even if they are located outside Portugal. Should this
situation arise, ACCUA BANHO, with your consent through this policy, will
strictly comply with the applicable legal provisions, namely as regards the
determination of the appropriateness of transferring data to a given country
with respect to the protection of personal data and the requirements applicable
to such transfers.
7. DATA
SECURITY AND CONFIDENTIALITY
ACCUA BANHO's
commitment and objective is to ensure the quality and integrity of the
information provided by website users. To this end, it has implemented the necessary
measures, both at technological and organizational levels, in order to keep
information secure, namely, authentication systems / access control (login and
password), use of firewall and intrusion detection systems, recording of
actions taken by ACCUA BANHO's employees on personal data of website users.
8. USE OF
COOKIES
This website
uses cookies to improve its service. Some cookies are essential to ensure the
functionality provided, while others are intended to improve performance and
user experience. You should not continue to access our website after the cookie
alert if you do not agree to their use. For more information about the cookies
used by this website and how to manage and modify them, please see our cookie
policy at https://www.accuabanho.pt/cookies-policy.
9. DATA
SUBJECTS' RIGHTS
In accordance
with the legislation in force, you have the right to access and rectify your
data, as well as the right to request that it be deleted, oppose its processing
and obtain its limitation or portability to the extent applicable. You may also
object to your data being used for the purpose of creating your customer
profile; in this case, you will not be able to benefit from personalized offers
or services. In addition, you may at any time request to stop receiving
communications from us for marketing and advertising purposes.
These rights
can be exercised by contacting ACCUA BANHO directly.
By mail: Rua da
Rosende Nº 1664, Poiares, Nº4990-683, Ponte de Lima.
By e-mail:
geral@accuabanho.pt
10. LINK TO
SOCIAL NETWORKS
We allow the
connection to social networks, but we are not responsible for their privacy and
security policies, nor are we responsible for the processing of data after its
connection to social networks.
In the case of
links to websites, applications or systems external to ACCUA BANHO, these are
subject to their own privacy policies. These networks may record information
about user activities on the Internet, including on our website.
We recommend
the analysis of the conditions of use and privacy policies of these social
networks, in order to know exactly how they use users' personal data, as well
as the procedure to delete or limit the processing of such data.
11. APPLICABLE
LAW
In case of
controversy or claim of any nature related to this website, Portuguese law
shall apply, regardless of any applicable conflict of laws.
All actions or
legal proceedings arising from or related to this privacy policy, its validity,
application, compliance or non-compliance, or the matter of this privacy policy
shall fall under the jurisdiction of the Portuguese courts, and the user
consents and submits to the jurisdiction of these courts in the cases
indicated, and agrees to submit any dispute relating to this matter to the
jurisdiction of the Judicial Court of the District Viana do Castelo or in the
case of a consumer dispute may resort to the entity of alternative resolution
of consumer disputes (ral) designated on the page https://www.accuabanho.pt/dispute-resolution .
The consumer
alternative dispute resolution (ADR) entities are the entities authorized to
carry out mediation, conciliation and arbitration of consumer disputes in
Portugal that are registered on the list of ADR entities provided for by Law
144/2015.
You may also
appeal to the European Commission, through Regulation (EU) n. No. 524/2013 of
the european parliament and of the council, of 21 may 2013, facilitated by the
rll platform for alternative dispute resolution between consumers and traders
concerning online sales or service contracts, designated at https://www.accuabanho.pt/dispute-resolution.
12. UPDATES TO
THIS PRIVACY POLICY
ACCUA BANHO
reserves the right to amend this agreement without prior notice, considering
that this privacy policy is subject to constant changes resulting from changes
in the law in force. The date of the last update to this document is indicated
in the legend "last revision" at the bottom of this document. Changes
to this privacy policy will be effective upon posting on the website.
Last revision
of this document: March 5, 2023.